Infinite Options by ShopPad vs SM Product Options: Which Is the Better Shopify Customization App?
In the competitive world of eCommerce, personalization is no longer a nice-to-have feature—it's a necessity. Shoppers expect customized experiences and product flexibility that allow them to feel unique and valued. If you're running a Shopify store, adding custom product options is a great way to deliver this experience. Two of the top apps leading the way in product customization are Infinite Options by ShopPad and SM Product Options. But which one is right for your store?
In this detailed comparison, we break down Infinite Options by ShopPad vs SM Product Options across key categories like ease of use, features, pricing, support, and overall value.
What Do These Apps Do?
Infinite Options by ShopPad
Infinite Options is one of the most widely-used Shopify apps for adding custom fields to product pages. It supports input types like text fields, dropdowns, checkboxes, and date pickers. It allows merchants to bypass Shopify's 100-variant limit and create personalized products without duplicating variants.
SM Product Options
SM Product Options is a newer yet fast-growing app designed for modern customization needs. It includes advanced logic, visual swatches, conditional fields, image uploads, and compatibility with discount codes and dynamic pricing. It caters to both simple customization and complex configuration scenarios.
Feature Comparison
| Feature | Infinite Options by ShopPad | SM Product Options |
|---|---|---|
| Text, Dropdowns, Checkboxes | ✅ | ✅ |
| Image & Color Swatches | ✅ | ✅ |
| Conditional Logic | ✅ (Limited) | ✅ (Advanced) |
| Image Upload Fields | ✅ | ✅ |
| Price Add-ons / Upsells | ✅ | ✅ |
| Multi-step Forms | ✅ | ✅ |
| Mobile-Friendly UI | ✅ | ✅ |
| Edit-in-Cart Support | ✅ | ✅ |
| Integration with Shopify Discounts | ❌ | ✅ |
| Import/Export Options | ✅ | ✅ |
| Formula-Based Pricing | ❌ | ✅ |
Ease of Use
Infinite Options is known for its simplicity and is a great solution for merchants who need to add a few extra fields quickly. It doesn't require coding and works out of the box with most themes.
SM Product Options, while offering more advanced features, maintains a user-friendly UI. The drag-and-drop builder, live preview, and modular approach make it suitable even for non-tech-savvy users, especially when handling conditional logic or advanced product configurations.
Customization Experience
If you're selling products like:
- Personalized jewelry
- Customized apparel
- Print-on-demand items
- Gift boxes or build-your-own bundles
Then SM Product Options clearly provides a richer experience. From color swatches to multi-step logic and image previews, it offers more advanced UI and UX.
Infinite Options is better suited for:
- Basic personalization (names, messages)
- Quick product setups
- Low-maintenance stores
Pricing Comparison
| Plan | Infinite Options by ShopPad | SM Product Options |
|---|---|---|
| Free Plan | ❌ | ✅ (Basic available) |
| Paid Plan | $12.99/month | $10/month (Pro Tier) |
SM Product Options wins here with better pricing flexibility and more features included in its lower-tier plans. The availability of a free plan makes it more accessible to small or new merchants.
Customer Support & Reviews
Infinite Options has been around longer and has over 3,000 reviews with a 4.8-star rating. Support is provided via email and Help Center articles. It's well-trusted but offers limited real-time support.
SM Product Options offers live chat, onboarding help, and more responsive customer support. While it has fewer total reviews (since it's newer), its support rating is consistently high, and the team is more hands-on with theme integration and troubleshooting.
App Compatibility and Theme Support
Both apps are compatible with most Shopify themes. However, SM Product Options also works well with:
- Shopify 2.0 themes
- Shopify Functions (for discounts)
- Multi-currency settings
- Draft orders and Shop Pay
This gives it an edge in terms of modern Shopify compatibility.
Use Case Example
Scenario: A Shopify store selling customizable phone cases.
Using Infinite Options:
- Add text input for name.
- Add dropdown for case type.
- No visual preview or edit-in-cart.
Using SM Product Options:
- Add image upload for personal photo.
- Color swatch for background.
- Conditional fields for font selection.
- Edit-in-cart and dynamic price update.
Result: SM Product Options delivers a more dynamic and engaging shopping experience, reducing cart abandonment and returns.
Final Verdict: Which App Should You Choose?
Choose Infinite Options by ShopPad if you:
- Need a basic, reliable product customization tool
- Are OK with limited design and logic controls
- Prefer a plug-and-play setup
Choose SM Product Options if you:
- Want conditional logic, swatches, image uploads, and live previews
- Are focused on conversions, AOV, and modern UX
- Need compatibility with Shopify Functions, multi-currency, or advanced themes
Conclusion
While Infinite Options is a solid legacy tool, SM Product Options offers greater flexibility, better UX, and future-proof capabilities for growing Shopify stores.
Ready to give your customers the ultimate product customization experience? Try SM Product Options and transform your Shopify product pages into conversion machines.