Using Edit-in-Cart Feature for Shopify Product Customization
Offering product customization on your Shopify store enhances personalization and increases order value. But what happens when customers want to change their customization after adding a product to the cart? That’s where the Edit-in-Cart feature becomes a game-changer.
In this guide, we’ll explore how to set up, optimize, and benefit from Edit-in-Cart functionality to boost customer experience and conversion rates.
What is Edit-in-Cart?
The Edit-in-Cart feature allows shoppers to update their selected product options directly from the cart page. Instead of removing the item and starting over, they can simply click “Edit” and adjust their choices—text fields, swatches, uploads, or add-ons.
Why It Matters:
- Reduces checkout friction
- Improves user satisfaction
- Prevents cart abandonment due to mistakes
How to Enable Edit-in-Cart with SM Product Options
SM Product Options supports the Edit-in-Cart feature, allowing seamless customization even after a product is added to the cart.
Step-by-Step Setup:
- Install and enable SM Product Options on your Shopify store.
- Go to the app dashboard and navigate to Settings > Cart Behavior.
- Toggle on the “Enable Edit in Cart” feature.
- Customize the button text (e.g., “Edit Customization”) if desired.
- Save your changes and test the flow on your storefront.
What Customers Can Edit
Depending on your setup, shoppers can update:
- Custom text (names, initials, messages)
- Swatch selections (color, material)
- Image uploads (for print-on-demand items)
- Additional add-ons (gift wrap, accessories)
Benefits of Edit-in-Cart Customization
1. Fewer Returns
By letting customers review and update their inputs, you reduce incorrect orders—especially for personalized products.
2. Higher Conversions
Shoppers are more likely to complete a purchase when they know they can make last-minute edits without restarting.
3. Improved Mobile UX
On mobile, redoing customizations is frustrating. Edit-in-cart removes that friction and keeps the experience smooth.
4. Better Trust
Allowing easy edits increases customer confidence in your store, leading to higher satisfaction and potential repeat purchases.
Best Practices for Edit-in-Cart UX
- Make the edit button visible and clear on both desktop and mobile.
- Use modals or slide-ins to avoid full page reloads.
- Auto-save customer changes when they re-edit items.
- Use confirmation messages after edits are made.
- Retain previous inputs in fields when editing.
Real-World Example
Imagine a customer personalizing a gift mug with a name and photo. After adding it to cart, they realize they misspelled the name. Instead of deleting the item and restarting, they click “Edit,” fix the name, and proceed to checkout—all without leaving the cart page. This small improvement drastically reduces frustration and abandoned carts.
FAQs About Edit-in-Cart
Q: Does it work with Shopify's AJAX cart or cart drawer?
A: Yes, most apps like SM Product Options support AJAX functionality, including cart drawers. Test compatibility with your theme.
Q: Can I customize the edit icon or text?
A: Absolutely. The app settings allow you to adjust styling, text labels, and placement to match your brand.
Q: Will edits change the product ID or SKU?
A: No, edits update the line_item.properties
while keeping the base product intact, so fulfillment remains smooth.
Conclusion
The Edit-in-Cart feature adds convenience, trust, and efficiency to the shopping experience—especially for stores offering personalization and add-ons. If you're using SM Product Options or a similar app, enabling this feature is a no-brainer.
Improve your cart experience, reduce returns, and boost conversions by letting your customers edit customizations with ease.
Need help implementing this feature on your Shopify store? Contact our team, and we’ll get you set up in no time!